EDUCATION
UX Design, Springboard (Certified ID: 87249)
I learned the foundations of the UX design process and solved a real user problem with a capstone project that assists fashion designers in using a one-stop solution to manage inventory, clients, and orders.
Graphic Design, BS, Towson University
Here’s where I got my first chops in design and fell in love with the process of creating joy through effective visual communication.
Fashion Design, AAS, The New School Parsons
I trained in womenswear design and was honored to be chosen to exhibit my final project in the Mid-Season Preview, showcasing ecologically & socially conscious design themes.
COMPETENCIES
Agile Methodologies • Empathy Mapping • Heuristics Analysis • Information Architecture • Lean UX • Mobile Design • Rapid Prototyping • Research Methodologies • Storyboarding • Usability Testing and Evaluations • User Personas • User Research Plans • User Interviews • Wireframes • Copywriting • Section 508 • Wordpress • CSS • HTML • Javascript • Pattern Libraries • Graphic Design • UI
DESIGN TOOLS
Adobe Creative Suite • Sketch • InVision • Marvel • Figma • Jira • Miro • Zeplin • Microsoft Office
WORK EXPERIENCE
UX Strategist & Designer, Booz Allen Hamilton, 2021-Present
Direct UX design strategy of topical federal financial content and data visualizations for the general public and government leadership officials for desktop and mobile as a team of one.
UX Designer, Wealthpress, 2020-2021
Led company website and microsites revisions to improve UX functionality and add a high-branded experience as a UX team of one, gathered insights from internal stakeholders, and designed low and hi-fidelity wireframes.
UX Designer, DMI, Inc., 2020
Redesigned the e-commerce site for a national pet retail brand, establishing and evaluating user requirements, building upon information architecture to develop digital wireframes, presenting to internal teams and stakeholders while helping to create design requirements, and overseeing layout adjustments.
Branch Manager, PNC Bank, N.A., 2017-2019
I coached a small sales and customer service team by empowering them to help our clients problem-solve financial issues with a strong communication process and maximize technology to influence others and achieve time management.
Branch Sales & Service Associate, PNC Bank, N.A., 2011-2017
I guided clients to see the value of banking easily and conveniently by consulting on the best use of financial products and services, as well as teaching the use of our mobile sites and apps to get people to enjoy life sooner. I was recognized with a prestigious Market All-Star Award in 2014, representing the Greater Washington region.